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Frequently Asked Questions
FAQ List
Where do I download the latest version of Sinié?
How do I use Sinié on my PC or Mac?
Do you need an account to join meeting on Sinié?
How do I sign up?
How do I create a new meeting?
How do I invite others to join my meeting?
How to connect the meeting schedule to my Google Calendar?
Scheduling a Public Meeting
Scheduling an Invitation-Only Meeting
Creating Group List
How to create a limited public meeting?
Can I see participants who already registered to my meeting?
Can I edit my meeting?
Can I reschedule/cancel my meeting?
Can I reschedule/cancel my paid meeting?
How do I join a meeting?
How do I join computer/device audio?
How to join upcoming paid meeting?
How much does it cost?
What does Minute-Participant mean?
How to check my Minute-Participant balance?
How to top-up my Minute-Participant balance?
How cost-effective Sinié compared to other platform?
How do I share my screen?
Can I record my meeting?
Can I share video?
Can I share audio only?
Where do I find my recording?
How to get my meeting recap?
What is Participant Statistic?
How to check my meeting history?
How to use PhotoSinié?
How to do livestream?
Can I download my meeting recording?
Can I delete my recording from Sinié?
Can I share the recorded meeting to participants?
How to share the recording to participants?
Can I use broadcaster/video mixer software such as OBS, vMix, or Wirecast?
Is my meeting safe?
How to upgrade to Professional account?
What is Professional account?
Can I monetize my meeting?
How to withdraw my money?
Can I customize my Sinié appearance?
How do I join a paid meeting?
What does member in Professional account mean?
Can a member create a meeting?
Should I create a Sinié account to join as member in Professional account?
As a member, can I create paid meeting?
Can I change the member in my professional account?
Can I monetize my Group List?
How to downgrade to personal account?
How do I reset my password?
What role do I have on my account?
Where can I find my account owner?
My video/camera isn't working.
There is echo in my meeting.
Audio isn't working on my mobile device.
I can't share my screen.
I can't be a moderator in the meeting.
The meeting owner cancel my meeting. Can I get a refund?
The meeting owner reschedule my meeting. Can I get a refund?
I can't join a meeting link.
I can't join the meeting link I was invited to.
I can't see others' videos.
Others can't see my screenshare/video/hear my audio.
Audio isn't working on my mobile device after reconnecting or changing Wi-Fi networks.
Where do I download the latest version of Sinié?
How do I use Sinié on my PC or Mac?
Do you need an account to join meeting on Sinié?
How do I sign up?
How do I create a new meeting?
How do I invite others to join my meeting?
How to connect the meeting schedule to my Google Calendar?
Scheduling a Public Meeting
Scheduling an Invitation-Only Meeting
Creating Group List
How to create a limited public meeting?
Can I see participants who already registered to my meeting?
Can I edit my meeting?
Can I reschedule/cancel my meeting?
Can I reschedule/cancel my paid meeting?
How do I join a meeting?
How do I join computer/device audio?
How to join upcoming paid meeting?
How much does it cost?
What does Minute-Participant mean?
How to check my Minute-Participant balance?
How to top-up my Minute-Participant balance?
How cost-effective Sinié compared to other platform?
How do I share my screen?
Can I record my meeting?
Can I share video?
Can I share audio only?
Where do I find my recording?
How to get my meeting recap?
What is Participant Statistic?
How to check my meeting history?
How to use PhotoSinié?
How to do livestream?
Can I download my meeting recording?
Can I delete my recording from Sinié?
Can I share the recorded meeting to participants?
How to share the recording to participants?
Can I use broadcaster/video mixer software such as OBS, vMix, or Wirecast?
Is my meeting safe?
How to upgrade to Professional account?
What is Professional account?
Can I monetize my meeting?
How to withdraw my money?
Can I customize my Sinié appearance?
How do I join a paid meeting?
What does member in Professional account mean?
Can a member create a meeting?
Should I create a Sinié account to join as member in Professional account?
As a member, can I create paid meeting?
Can I change the member in my professional account?
Can I monetize my Group List?
How to downgrade to personal account?
How do I reset my password?
What role do I have on my account?
Where can I find my account owner?
My video/camera isn't working.
There is echo in my meeting.
Audio isn't working on my mobile device.
I can't share my screen.
I can't be a moderator in the meeting.
The meeting owner cancel my meeting. Can I get a refund?
The meeting owner reschedule my meeting. Can I get a refund?
I can't join a meeting link.
I can't join the meeting link I was invited to.
I can't see others' videos.
Others can't see my screenshare/video/hear my audio.
Audio isn't working on my mobile device after reconnecting or changing Wi-Fi networks.